• info@gofasttrack.in
  • +(91)-9990950025

SERVICES OVERVIEW


Freequently Asked Question

1).How many cleaners are there in your team?
  • A typical team would include one Team Lead supported by 3 Cleaning professionals trained by Indian Academy of Cleaning Science.
2). What are the different packages you have?
  • Our diverse packages are designed to cater to all your needs and give you the clean and healthy home you wished for.
3).Can you create a package to suit my needs?
  • Of course! Our aim at THE MAIDS.IN is to create happy living and it starts with you. For a package designed only for you call +91 9958050457.
4).Do I have to be in the house when your team is cleaning?
  • Not necessarily. But maybe you would want your in-house servant to overlook the entire process and get trained side-by-side besides just showing areas that need special attention and care
5). How often would you suggest to hire THE GOFASSTTRACK.IN annually?
  • Frequency of cleaning would depend on factors such as:
  • a) Are you looking at a CLEAN house or a HYGENIC house.
  • b) Do you have children or pets in the house.
  • c) External Environment and nature of use of the premise.
  • d) Size of the house.
  • e) Cleaning methods for routine maintenance.
  • Depending on the above factors we recommend the frequency of our Home Cleaning Packages from once a month to once a quarter.
6).Do you have an option for Annual Maintenance packages?
  • Yes, we do offer Annual Maintenance Packages, which ensure cleanliness and hygiene throughout the year besides being attractively priced. Pricing of these packages would depend on frequency of service and your special requirements.
7).How much time will THE GOFASSTTRACK.IN team take to clean my place?
  • At THE GOFASSTTRACK.IN we do task based cleaning for complete customer satisfaction. We have trained our professionals to be time conscious and clean a house of up to 5000sqft. within the same day including steam mopping and disinfection of your house.
8). Is your team well-groomed to be in my house in presence of guests?
  • All our professionals are well groomed and have been trained to cause minimal interference and work in a team keeping in mind our four eyes principle.
9).What all products would I need to give to THE GOFASSTTRACK.IN team?
  • Our teams are self-sufficient and carry their own equipment and cleaning agents for standard cleaning jobs.
10).How can I reschedule the service after I have booked with THE GOFASSTTRACK.IN?
  • We understand there can be unforeseen circumstances and therefore the services can be rescheduled with a prior notice of two working days.
11).What if I am not satisfied with the cleaning?
  • THE GOFASSTTRACK.IN works for 100% customer satisfaction and therefore we are the only company that offers 24hrs satisfaction guarantee.
12).What if something breaks or gets damaged during the service?
  • At THE GOFASSTTRACK.IN we train our people to handle your property with utmost care. However, we advise you to remove items of high monetary or emotional value during the cleaning process. In case of any unforeseen circumstance, we will try to make good of it through Third Party Insurance as per the terms & conditions. .
13).How can I gift your service to my friend / relative?
  • Give the gift of time! THE MAIDS.IN Gift Certificates are the best way to treat someone to a vacation from house cleaning. Click here to gift a service now and brighten your loved ones day!.
14).What is the minimum notice you require to provide services?
  • We always aspire to meet your expectations. We provide services with a Notice Period varying from four hrs. to next day depending on the date on Calendar and location of our team.
15).What if I am not satisfied with the cleaning?
  • Thank you. We strongly believe that referrals and happy customers are the biggest motivation to grow. That’s why we serve every home with the same passion. As a token of your good gesture we offer 10% discount on your next service, if your reference avails a service from us. That’s not all; with your compliments we also offer your referral a 10% discount.